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FAQ Shipments and returns

Shipping Cost?

Jetset trends send FREE OF CHARGE to the following countries in Europe:

Sweden, Finland, Norway, Denmark, Germany, Belgium, Poland, Estonia, Latvia, Lithuania, Ireland, Netherlands, France, Spain, UK, Portugal, Czech Republic, Slovakia, Hungary, Bulgaria, Romania, Slovenia, Croatia Luxembourg, Ireland and Austria

The rest of Europe: Shipping price 12 Euro

The rest of the world: Shipping price 28 Euro

 

Can I change to another size or undo my purchase?

Of course, you order your replacement product as a new order and send back what you do not want to keep.

How do I return?

If you are not 100% satisfied then you can return your products and get a refund.

Return shipping from the countries below costs 12 Euro

Finland, Norway, Denmark, Germany, Belgium, Poland, Estonia, Latvia, Lithuania, Ireland, Netherlands, France, Spain, UK, Portugal, Czech Republic, Slovakia, Hungary, Bulgaria, Romania, Slovenia, Croatia Luxembourg and Austria

From the rest of Europe: EUR 20 (Email us for return slip)

Other World: 35 Euro (Email us for return note)

 

How do I get back money for a returned item?

We always pay back money via the payment method you used to purchase.

 

How are the goods delivered?Do I have to pay taxes when my package arrives?

We deliver with DHL Parcel within Europe and DHL Express to the rest of Europe and the world.

DHL Parcel is picked up at the nearest Service Point. DHL Express Delivered home.

Do I have to pay taxes when my package arrives?

Within the EU (European Union) you pay tax directly at your purchase. And there is no tax on delivery!

For other countries, we refer your question to each country's customs authority. If there were any taxes. In most cases, not

 

How long does it take before I get the goods?

Europe: 2-5 days

Other World: 2-10 days

Are there any other fees?

If your order is less than 40 Euro there are no fees!

If your order is under 40 Euro, the following handling fees will be added:

EU Countries: 6.90 Euro (Not Italy)

Other Europe 9,90 Euro

Other World 12 Euro

Can I follow my package?

When your order leaving our warehouse you will receive an email with tracking number and from there you can see where your order is in the flow.

 

Where is Jetsettrends located?

Jetsettrends as companies with associated warehouses are in Sweden. We have been since 2007 and today we have over 100,000 satisfied customers only in Sweden.